Hello @JAAT_RISKY,
Thank you for sharing your concern with us. We truly understand how frustrating this situation must be, and we want to make sure you get the proper support.
However, please note that this forum is not the appropriate place to handle deposit or withdrawal issues. For your security and to ensure a faster resolution, we kindly ask you to:
Reach out directly to our Support Team via Live Chat on the BC.Game site.
Continue or open a new support ticket through the official Support Center.
You may also share your issue through our official BC.Game Discord support channel, where the appropriate team can follow up.
Please understand that transaction-related issues can only be resolved by our internal support team through official channels.
We appreciate your patience and hope your issue gets resolved as soon as possible. Thank you for your understanding!